To record audio in the new track you can go to Transport>Append Record use Shift+R from you keyboard or press Shift on your keyboard when click the “Record” button on the tool bar. It should inherit the project sampling rate.įigure 1. This will add a new mono-channel audio track. After setting the sampling rate, add a new track ( Tracks>Add New>Audio Track). This is done by modifying the drop down option at the bottom left of the project window (see below). Once you created a new project you set set the project sampling rate to 8kHz. In Audacity, you first start by creating a new project ( File>New). You can use Audacity to record prompts directly. I have used Audacity to record prompts, edit prompts, and convert prompts for both methods.įor this blog, I will focus using Audacity for recording prompts using and for editing pre-recorded content for use with Cisco UCCX. The second method is to record the prompts off line and upload them. One method is to use a custom CRS script to create prompts using the telephone user interface (TUI). There are essentially two methods one can use to create UCCX prompts. WAV files that have the following attributes: Screen shots and procedures are based on Audacity version 1.3. The 1.3 beta has crashed on me once or twice but the interface has a number of enhancements that definitely make it worthwhile (and it does recover gracefully, for whatever that is worth). I also have Audacity 1.2.6 on my Windows VM. I currently use Audacity 1.3 beta on Mac OS X.

The latest release is available on sourceforge ( Audacity Download).

Audacity has a pretty robust set of features for a free application. It runs on Windows, Mac OS X, and GNU/Linux platforms.

Audacity is a free audio editor and recorder that has been around since 2000.

Audacity for phone